Fleet Owners, Operators and 3PLs
Fleet Owners, Operators and 3PLs are encountering unprecedented demand combined with increased service expectations and cost pressures.
Our solutions manage these pressures throughout your operations from customer order entry portals, route optimisation, delivery execution, customer notifications.
- Powerful customer portals
- Routing configurations determined by AI and ML
- Delivery driver apps with real time tracking
- Customer notifications
- Fleet and driver assurance
Our Solutions and Capabilities
Strategic Route Modelling
Redefine the delivery network to address large changes in demand and evaluate new customer service policies and determine the best distribution strategies that minimise costs and maximise customer service.
Daily Delivery Planning
Maximise master route productivity or take advantage of dynamic delivery planning to be even more responsive and squeeze out costs. Automate route planning across the distribution network for more effective and efficient performance, and greater planner productivity.
Same Day Routing
Offer time-definite same day delivery through appointment bookings integrated with real-time GPS-based vehicle tracking.
Optimise your deliveries territories to meet the changing needs of your business.
Customer Selected Time Windows
Allow customers to select from dynamically generated delivery time windows that maximise the customer experience and minimise delivery costs.
Bid and Tender Support
Perform sophisticated modelling and scenario planning to objectively determine the fleet required to support new work as you respond to new customer bids.
Ensure drivers are able to execute their routes and address disruptions in the field as they occur. Alert delivery operations, customer service customers in real-time as disruptions impact delivery schedules and provide them with revised estimated-time-of-arrival.
Engage with customers from purchase through the delivery cycle using automated notifications to help reduce failures and improve the customer experience.
Artificial Intelligence (AI) and Machine Learning (ML)
Use AI to generate optimal configurations that uniquely meet planning requirements and ML to increase the accuracy of parameters and individually tune performance down to the driver, customer and road network.
Continually optimise by taking in new orders or changes and optimising them as they occur, and constantly look for new combinations to improve planning results.
Speed up the implementation of solutions by drawing on our teams experience, and realise the benefits faster.
Create enhanced customer experiences with customised portals that capture orders, present time windows and track deliveries.
Vehicle tracking solutions and web based fleet management software that display all your vehicles and driver information - allowing you to manage cost and improve safety and efficiency.
Our maintenance and compliance solutions allow for the management of scheduled maintenance, servicing, inspections and ad hoc repairs and replacements for all types of on and off-road fleets, including heavy and light vehicles, fixed and mobile equipment.
Utilise telematics and video solutions to monitor and track driver safety.
Chain of Responsibility (CoR)
Manage and demonstrate your compliance with relevant legislation, maintenance parameters and operational policies and procedures.
Descartes Route Planner
Descartes Route Planner software was designed to address the most complex route planning problems and provide fleet operators with capabilities that transform their performance.
Descartes OnDemand provides an easy and affordable way to optimise delivery performance. Plan, dispatch routes and track progress in real time and capture critical proof-of-delivery (POD) information.
Descartes Reservations is a web based solution for setting appointments and scheduling deliveries that allows customers to request delivery windows, while an optimised appointment booking agent matches available resources and delivery windows.
RouteSmart Routing as a Service (RaaS)
RaaS creates better solutions, faster. It builds geographically compact, logical and balanced workloads in a fraction of the time it takes other systems to build less efficient routes.
Descartes MobileLINK helps provides drivers and field personnel with the information, workflows, and decision support tools they need to perform their jobs optimally in the field. This technology supports a diverse range of devices and capabilities ranging from route execution, scan-on and scan-off orders, picture and signature capture, and final invoice generation.
Glympse’s location-intelligent software powers proactive conversations between customers and brands during the critical moments that matter most, allowing you to delight your customers, reduce cost, and streamline your operations.
Bestrane Customer Portals (BCP)
Bestrane customer portals can be designed as stand alone solutions or integrated into your existing customer facing portals. Capture customer orders via portals that integrate directly with route planning solutions, or use tracking solutions to provide customers with direct visibility of their orders.
Mobiledock is a community-based service for controlling commercial deliveries to and pickups from buildings – quite often urban destinations. Mobiledock enables destinations to automate, streamline and formalise dock appointment booking/scheduling, execution and monitoring from any internet connected device.
Bestrane Order Processing (BOP)
Order processing services receive orders from your systems and apply rules and business logic to enhance the data, before presenting the orders to your route planning and optimisation solution. Bestrane Order Processing Service reduces the effort required to integrate these orders into route planning solutions, and enables more advanced optimisation capabilities to be applied.
View all Insights
JB HiFi Group - Improving Operations and Stock Availability with Mobiledock
JB HiFi Group use Mobiledock to allow them to more efficiently manage their inbound scheduling and provide them with real-time forward visibility of the specific products and quantities of their inbound deliveries.
Lilydale Instant Lawn - Delivering Enhanced Customer Experiences
Lilydale Instant Lawn have achieved significant customer experience benefits with integrated route planning, driver execution and customer notifications solutions.
View all Case Studies