Inform and engage your customers throughout the delivery experience.
Proactively engage with your customers throughout their delivery cycle using our powerful customer notification technologies.
- Single and multi phase notifications
- Delivery by text or email, or via your customer portal or App
- Highly customisable to suit your brand and delivery journey
Glympse’s location-intelligent software powers proactive conversations between customers and brands during the critical moments that matter, allowing you to delight your customers, reduce your costs, and streamline your operations.
Descartes Track My Order
Descartes Track My Order allows your customers to accurately track the delivery status of their orders through a unique, custom-generated URL. Highly customisable landing pages can feature your company logo and colour scheme, plus order details to personalise the customer experience.
Bestrane Notifications (BNS)
To enhance customer experience, notifications must be accurate and sent at the right time. Bestrane Notification Service combines actual delivery status events, with your planned delivery promise to send email, SMS, and Glympse notifications to your end customers. It significantly reduces inbound call centre calls from your customers, and enables higher customer satisfaction ratings.
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JB HiFi Group - Improving Operations and Stock Availability with Mobiledock
JB HiFi Group use Mobiledock to allow them to more efficiently manage their inbound scheduling and provide them with real-time forward visibility of the specific products and quantities of their inbound deliveries.
Lilydale Instant Lawn - Delivering Enhanced Customer Experiences
Lilydale Instant Lawn have achieved significant customer experience benefits with integrated route planning, driver execution and customer notifications solutions.
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