Enhanced customer experiences with customised portals.
Our Customer Portal developments deliver your end customers enhanced experiences to capture orders, present time windows and track deliveries.
- Streamlined customer ordering processes
- Reduced call centre costs
- Improved customer service
- Reduced planning and dispatch costs
Customised Build or Integration
Our web based solutions can be designed as stand alone portals or integrated into your existing customer facing portals, surfacing experience enhancing features.
Order Visibility & Tracking
Provide customers with direct visibility of their orders with portals that allow.
Order Entry Capture
Capture customer orders via portals that integrate directly with Route Planning solutions, improving accuracy and reducing costs.
Delivery Time Window Options
Present customers with delivery time windows dynamically generated by routing solutions to maximise service options, and reduce delivery costs.
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JB HiFi Group - Improving Operations and Stock Availability with Mobiledock
JB HiFi Group use Mobiledock to allow them to more efficiently manage their inbound scheduling and provide them with real-time forward visibility of the specific products and quantities of their inbound deliveries.
Lilydale Instant Lawn - Delivering Enhanced Customer Experiences
Lilydale Instant Lawn have achieved significant customer experience benefits with integrated route planning, driver execution and customer notifications solutions.
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