Medical distributors and pharmaceutical labs are benefiting from our industry leading solutions in responding to surging demand and increasing service expectations.
Our customer order management, route optimisation, dynamic sample collection, delivery execution, notifications and appointment scheduling solutions are specifically tailored and suited to the challenges of the health industry.
- Customer portals that capture orders and track deliveries
- Routing configurations determined by AI and ML
- Delivery driver apps with real time tracking
- Customer notifications
- Scheduling of incoming / outgoing deliveries
Our Solutions and Capabilities
Route Planning and Optimisation
Our route planning and optimisation solutions allow to you to reduce cost, improve efficiency and enhance customer service outcomes across a wide range of planning modes – from dynamic and same day solutions, to territory or master routing.
Delivery and Driver Execution
Transform your customer experience by eliminating paper-based processes, empowering drivers, improving delivery and data accuracy, confirming chain-of-custody, reducing labour costs and accelerating billing cycles.
Engage with your customers throughout the entire collection or delivery cycle to reduce failures and improve customer experience.
Our transport management solutions help you to find the most efficient shipping methods and carriers to optimise transportation purchases for cost and operational efficiency.
Delivery and Appointment Scheduling
Tackle congestion and visibility challenges with intelligent activity scheduling and execution to match the requirements and capabilities of your operations.
Create enhanced customer experiences with customised portals that capture orders, present time windows and accurately track deliveries.
Descartes Route Planner
Descartes Route Planner software was designed to address the most complex route planning problems and provide fleet operators with capabilities that transform their performance.
Descartes OnDemand provides an easy and affordable way to optimise delivery performance. Plan, dispatch routes and track progress in real time and capture critical proof-of-delivery (POD) information.
Descartes Transportation Management
Descartes Transport Management technology helps companies you to efficiently manage third party freight processes, by quickly evaluating money-saving transportation and shipping options, and then execute those shipments with carriers. Built to accommodate the end-to-end supply chain management process, this technology supports order management through consolidation, financial settlement and auditing.
Mobiledock is a community-based service for controlling commercial deliveries to and pickups from a range of different sites. Mobiledock enables destinations to automate, streamline and , formalize formalise dock appointment booking/scheduling, execution and monitoring from any internet connected device.
Glympse’s location-intelligent software powers proactive conversations between customers and brands during the critical moments that matter most, allowing you to delight your customers, reduce costs, and streamline your operations.
Bestrane Customer Portals (BCP)
Bestrane customer portals can be designed as stand alone solutions or integrated into your existing customer facing portals. Capture customer orders via portals that integrate directly with route planning solutions, or use tracking solutions provide customers with direct visibility of their orders.
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JB HiFi Group - Improving Operations and Stock Availability with Mobiledock
JB HiFi Group use Mobiledock to allow them to more efficiently manage their inbound scheduling and provide them with real-time forward visibility of the specific products and quantities of their inbound deliveries.
Lilydale Instant Lawn - Delivering Enhanced Customer Experiences
Lilydale Instant Lawn have achieved significant customer experience benefits with integrated route planning, driver execution and customer notifications solutions.
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